LEGAL INFORMATION

Website editor

The https://oprestige.lu website is published by HR CONSEIL/O’PRESTIGE, headquartered at 16 rue Auguste Lumière, L-1950 Luxembourg.

R.C.S.: B 270367
Establishment authorization no.: 10144124/0
VAT no.: LU 34213216

Tel: +352 624 834 926
Email: contact@oprestige.lu

Website host

The site is hosted by : LWS

PRIVACY POLICY

1. Processing of your personal data

1.1. Objectif du site internet https://oprestige.lu
Le site internet https://oprestige.lu a pour objectif de fournir une information concernant l’ensemble des activités de la société.

1.2. Finalité et modalités du traitement de vos données à caractère personnel

By “processing” we mean all operations carried out on personal data, such as data collection, recording, storage, consultation, use, communication by dissemination, deletion, archiving and destruction.

What personal data do we process?

We process the personal data you provide to us, such as your surname, first name, language, address, telephone number, e-mail address, bank account number and similar data, or a copy of your identity card.

For what purposes and on what basis(s) do we use the data you provide?

We use the personal data you provide to us :
– as part of the management of our contractual relationship and related services (e.g. the use of your telephone number or e-mail address to inform you of our special offers and promotions, or for the improvement of our products and services, in particular as part of requests for feedback during satisfaction surveys);
– to send you a personalized invitation to our events;
– for the purposes for which you have given us your consent (e.g. use of your e-mail address if you have chosen to provide it);
– for statistical analysis (e.g. use of your data to examine the frequency of visits to our branches);
– to comply with legal or regulatory requirements to which we are subject;
– when we have a legitimate interest in doing so, in particular as part of the prevention of and fight against fraud and the anti-money laundering law, while taking care to respect the balance between this interest and respect for privacy;
– for commercial purposes unrelated to your personal data. We may transfer your data within our group of companies.
We do not transfer your data to third parties except :

– when we are legally authorized to do so (e.g. in the event of transfer of our rights and obligations in the event of assignment of a claim);
– to subcontractors when this is necessary for the performance of our services (e.g. electronic archiving of invoices);
– in order to keep them up to date (communication to the postal services when mail is returned following a change of address);
– with your prior consent.

How do we protect your data and how long do we keep it?

We implement all necessary technical and organizational measures to protect your personal data.

Your data is kept for as long as is necessary to carry out the processing for which it was collected, which varies according to the purpose of the processing, for example:
– 10 years for documents drawn up for accounting/tax purposes;
– 10 years after the end of the contractual relationship for the preservation of evidence in the context of litigation files;
– 10 years after the completion of a commercial action that has not been followed up.

In some cases, the deadline may be longer, in particular to meet our legal obligations or in the event of litigation, or in the context of legal appraisals or estimates of value.

At the end of the retention period, personal data is rendered anonymous, deleted or rendered unusable.

1.3. Responsable du traitement de vos données à caractère personnel
HR CONSEIL/O’PRESTIGE est le responsable du traitement de vos données à caractère personnel.

If you have any questions on this subject, please write to us at the above address or send an e-mail to contact@oprestige.lu.

Exercising your rights

2.1 Your rights

In accordance with the General Data Protection Regulation (GDPR Art. 12 and 15 to 23), you have the following rights to control and protect your personal data.

Right of access (Art. 15)
You can ask to see all the data that has been collected about you and how it is used.

Right of rectification (Art. 16)
You may request that your personal data be updated, completed, updated or corrected under the conditions set out in Art. 16 of the RGPD.

Right to be forgotten (Art. 17)
You may request that your personal data be permanently deleted under the conditions set out in Art. 17 of the RGPD.

Right of limitation (Art. 18)
You may request that the processing carried out on your personal data for a specific purpose be suspended under the conditions set out in Art. 18 of the RGPD.

Right of portability (Art. 20)
You may request that your personal data be transferred to you or to a third party under the conditions set out in Art. 20 of the RGPD.

Right to object (Art. 21)
You may request that your personal data not be subject to certain processing or uses under the conditions set out in Art. 21 of the RGPD.

2.2 Exercise

You can exercise your rights under point 2.1 above via :

– send an e-mail to info@cnpd.lu (mailto:info@cnpd.lu)

– by post to: Commission nationale pour la protection des données
1, Avenue du Rock’n Roll L-4361 Esch sur Alzette

To guarantee the legitimacy of your request, a copy of a valid identity document must accompany your request. The latter will be kept as evidence for a period of 2 years following your request.

Complaint to the supervisory authority

If you wish, you can always lodge a complaint about the processing of your data with the Data Protection Authority at the following address:

National Commission for Data Protection

1, Avenue du Rock’n Roll L-4361 Esch sur Alzette

Cookies

We inform you that, during your visits to the site, cookies may be automatically installed on your browser (cookies are text files stored by Internet browsers).

Information on data transfer to the United States

On this site, we use tools from companies based in the United States, such as Google Analytics, Google Maps or Waze. When these tools are active, your personal information may be collected and transferred to the US servers of these companies. We inform you that within the meaning of the General Data Protection Regulation and European legislation, the United States is not currently considered a safe third country. When required by the security authorities, US companies are obliged to disclose the personal data they have collected without the data subjects being able to take legal action against them. The possibility that these security authorities may analyze, process and permanently store your data on American servers cannot therefore be ruled out.

3.1 Google Analytics performance cookies

The site uses Google Analytics services from the American company Google Inc. Google Analytics performance cookies enable statistical analysis and help us to understand how users navigate the site. For example, these cookies enable us to estimate the number of people visiting the site and to identify errors. We use the information gathered to improve the content, functionality and performance of the site in order to offer a better online experience.

– Click here to learn more about the terms of use of Google Analytics, its cookies and trackers.
– Click here for more information on how Google uses your data via Google Analytics.

You can restrict or prevent the use of Google Analytics cookies as described in the Accepting or Rejecting Cookies section below.

Alternatively, to deactivate Google Analytics, you can add the “GaOptOut” plugin offered by Google to your browser and object to the collection and storage of your IP address and the transmission of cookie and tracker data.

3.2 Social network cookies

For any information relating to the potential use of cookies by social networks, we invite you to read the conditions of use, rules, settings and policy for managing these cookies and other tracers by clicking on the following links:

– Facebook/Instagram: https://www.facebook.com/policies/cookies/
– LinkedIn: https://fr.linkedin.com/legal/cookie-policy
– Youtube: https://policies.google.com/technologies/cookies?hl=fr

3.3 Accepting or refusing cookies

You can use a cookie manager to accept or reject cookies that are not essential to the operation of the site.

Click on the “Cookies” link at the bottom of the page to activate the cookie manager.

For more information on the cookies used, click on the corresponding link in the cookie manager dialog box provided.

You can also set your browser to accept or reject the presence and use of cookies.

3. Terms of use page

General terms and conditions of use (CGU)

By accessing and using this website, you accept the terms of these terms of use without limitation or qualification. If any provision of these terms is found to be unenforceable or contrary to mandatory law, such unenforceability shall not affect the validity and enforceability of any remaining provisions.

These terms and conditions apply to this website and all HR CONSEIL/O’PRESTIGE internet and extranet initiatives.

HR CONSEIL/O’PRESTIGE reserves the right to modify these terms and conditions at any time, provided that it informs users of this on this website or by e-mail.

Intellectual property rights

The user formally acknowledges that the presentation, content, trademarks and logos and all information and data contained on the site are protected by intellectual and industrial property rights and remain the property of HR CONSEIL/O’PRESTIGE and its information providers and are subject to a disclaimer.

The presentation, reproduction, distribution, sale, publication, modification and any use for commercial purposes of all or part of this website and its contents are prohibited without the prior written consent of HR CONSEIL/O’PRESTIGE. It is also forbidden to use them for illegal purposes. The printing of HR CONSEIL/O’PRESTIGE web pages is authorized for private use only.

Responsibility and accuracy of information

HR CONSEIL/O’PRESTIGE and its information providers cannot be held responsible for damage resulting from viruses of any kind, bugs, or any program or application incompatible with the infrastructure used by the user, nor for damage suffered by the user as a result of a breakdown, interruption or error, evolution, repair, control, maintenance, technical problem, interruption of the telephone network or related networks or services, overload, negligence or fault of third parties or the user, as well as in the event of events beyond the control of HR CONSEIL/O’PRESTIGE.

The user will not use this website in a way that would cause damage to third parties or to the image of HR CONSEIL/O’PRESTIGE, by inserting incorrect or insulting information.

Some models and parts illustrated on this site may differ slightly from the actual versions. The colors illustrated can only give you a general idea of the actual colors, and depend in particular on your monitor settings. The information on this site is based on the latest data available at the time the site was designed. Prices and conditions subject to change during the production process HR CONSEIL/O’PRESTIGE accepts no responsibility for any errors.

HR CONSEIL/O’PRESTIGE also reserves the right to make price changes at any time, and to modify the construction and execution of its products, without any obligation to modify previously delivered products.

The information contained in this website is purely indicative and in no way constitutes a binding contractual offer. Prices and production schedules are subject to change without notice. Delivery and/or transport costs may be charged. Please contact us for precise information on prices, vehicle specifications, delivery times, general terms and conditions of sale and the scope of our warranties.

The user acknowledges that HR CONSEIL/O’PRESTIGE has the right to suspend, at any time, the availability of this website for maintenance and updating purposes.

Hyperlinks

It is possible that this website or a related service may include a link to another website which may be of interest to the user. However, this link is provided for information purposes only and HR CONSEIL/O’PRESTIGE makes no representations or warranties whatsoever about any other website which the user may access through this one.
Their presence in no way implies that HR CONSEIL/O’PRESTIGE endorses their content or accepts any responsibility for the content or use of such other website.
Under no circumstances will the above circumstances result in any financial compensation.

Applicable law and competent courts

This website and its use are subject to Luxembourg law. The courts of the Grand Duchy of Luxembourg shall have exclusive jurisdiction over any dispute arising in connection with the site.